Note: We remain open as Click & Collect during the Pandemic. Staying COVID-19 Compliant & Secure.
HOW IT WORKS THE MAIL-IN SERVICE?
The Mail-In Service is designed as National-Wide Service while you stay relaxed at your Home or Office.
(The service has shown to be very easy, helpful and safe during the current pandemic)
First of all, to use our Mail-In service CLICK HERE
THE GUIDE TO THE PROCESS STEP-BY-STEP:
1- Click on START YOUR REPAIR from Home Page or the Link Above
(This option will present a list of different devices, choose your device by clicking on it).
2- Once You Selected The Device, You Will Be Presented With A List Of Brands Than Models.
(Find the repair that you need and click on it and continue with NEXT).
3- Here you can select Mail-In Service
(Please fill the *required details, accept with stik the Terms & Condition & GDPR Compliance and SUBMIT).
4- You Will Receive An E-mail With Details And Instructions For Posting
(Please Post Your Device To The Address Provided By E-mail, We Will Keep You Posted Once Received The Device)
WHAT IF YOU DON'T KNOW WHAT'S WRONG?
If you're unsure what's the problem with your device, you can SELECT the "Diagnostic Service".
(Our technicians will determine the faulty and we will advise the findings and the costs.)
AN IMPORTANT NOTE BEFORE YOU POSTING!
Please backup your DATA & do not include any accessories in the package otherwise you have been told to do so.
Include inside the package a note with your iCloud e-mail, PIN/Passcode/Password.
You can provide this information as well in the notes section during the booking process.
We need this information to perform any test with the device once repaired.
HOW DO WE RETURN THE REPAIRED DEVICE?
We will repair your device within 24 hours and post it back with Royal Mail Special Delivery.
For any question please do not hesitate to give us a call on 020 3490 9160
HOW DO YOU PAY FOR THE REPAIR?
We will request the payment once the repair is concluded and we are ready to post.
You can pay by Bank Transfer or PayPal but, we will provide instructions before you do so.
Would you like to contact us by e-mail?
HOW IT WORKS THE WALK-IN SERVICE?
If you live nearest to us you can use our Walk-in Service, to find more please click the button below.Note: To use our services "Drop-off & Pick-up" or "Click & Collect" booking is strictly required.