Note: We remain open as Click & Collect during the Pandemic. Staying COVID-19 Compliant & Secure.
HOW IT WORKS THE MAIL-IN SERVICE?
The Mail-In Service is designed as National-Wide Service while you relaxed at your Home or Office.
(This service has shown to be very helpful and safe during the current pandemic)
First of all, to use our Mail-In service, you'll need to REGISTER AN ACCOUNT
Once you have registered an account let's go-to repair your device, please LOG-IN
THE GUIDE TO THE PROCESS STEP-BY-STEP:
1- Hover On The "Repairs" Menu Found On The Top Bar Above.
(This option will present a list of different devices, choose your device by clicking on it).
2- Once You Selected The Device, You Will Be Presented With A Repair List.
(Find the repair that you need and hover on it, click on "Add to cart' or "More" for details).
3- If You've Selected 'add To Cart'., You Can Go To Checkout.
(You can pay for your repair via PayPal, Credit or Debit Card or Bank T/T).
WHAT IF YOU DON'T KNOW WHAT'S WRONG?
If you're unsure what's the problem with your device, you can add the "Diagnostic Service".
(Our technicians will determine the faulty and we will advise the details and costs.)
AN IMPORTANT NOTE BEFORE YOU POSTING!
Please do not include any accessories in the package otherwise you have been told to do so.
Include inside the package a note with your iCloud e-mail, Password, and the passcode.
You can provide this information as well in the notes section during the checkout process.
We need this information to create any backup or to test the device once repaired.
HOW DO WE RETURN THE REPAIRED DEVICE?
We will repair your device within 24 hours and post it back with Royal Mail Special Delivery.
For any question please do not hesitate to give us a call on 020 3490 9160
Would you like to contact us by e-mail?
HOW IT WORKS THE WALK-IN SERVICE?
If you live nearest to us you can use our Walk-in Service, to find more please click the button below.Note: To use our services "Drop-off & Pick-up" or "Click & Collect" booking is strictly required.